1. Introduction
Welcome to DreamPixels ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dreamp-ixels.com, including any other media form, media channel, mobile website, or mobile application related or connected to it.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Sign up for our newsletter
- Contact us through our contact form
- Participate in contests or surveys
- Submit artwork or other content to our platform
The personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing information (if making purchases)
- Content of messages sent through our contact forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Time zone setting
- Pages visited and time spent on those pages
- Referring website addresses
- Other diagnostic data
We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
The types of cookies we use include:
- Essential cookies: Required for the operation of our website.
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website.
- Functionality cookies: Used to recognize you when you return to our website.
- Targeting cookies: Record your visit to our website, the pages you have visited and the links you have followed.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, updates, and marketing purposes
- Process transactions and send related information, including confirmations and invoices
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, prevent, and address technical issues
- Protect against harm to the rights, property or safety of DreamPixels, our users, or the public
4. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- To Protect Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
5. Third-Party Analytics and Advertising
We may use third-party analytics services, such as Google Analytics, to help us understand how users engage with our website. These services may collect information about your online activities over time and across different websites when you use our website.
We may also use third-party advertisers to serve advertisements when you visit our website. These companies may use information about your visits to our website and other websites to provide relevant advertisements about goods and services that may be of interest to you.
We currently use the following third-party services:
- Google Analytics
- Facebook Pixel
These third parties may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period in which you have an account with us, plus a reasonable period after account termination for backup, archiving, or audit purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to protect your personal information, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact information provided below.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know about personal information collected, disclosed, or sold
- The right to request deletion of personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your rights
European Union Residents
If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
10. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@dreamp-ixels.com
- By phone: +44 113 234 8000
- By mail: 758 Summer Pines Port Oscar, HU7 4FE, United Kingdom